Dan's Ace Hardware-Idaho Falls

I was dressed in my grubby clothes because I was in the middle of changing the struts. One girl welcomed me when I came in, but otherwise, not one other person asked if I needed help, besides about 10 staff standing around and only two or three other customers. This place isn't near as friendly as one over on 17th Street.

A great place to go. A highly knowledgeable staff, who know what they’re talking about, and if they don’t they’ll let you know. All the parts to repair your equipment and make new things. Grate place to window shop

Visited Dan's Ace Hardware in Idaho Falls to buy 8) Zinc-Plated Universal Clevis Pins and some associated small parts. I was shocked to be charged just over $100 for items weighing under 2lbs. Fell into buyer's remorse, especially when Home Depot offers the same for a fifth of the price. Returned items within 24 hours but was hit with a return fee. Overpricing and unfair return policies make me unlikely to shop there again. One-star rating, as zero isn't an option. Beware before shopping here. I've seen your post. Follow-up: Thank you for your call. I have been told that the clerk was new and the 2 dollar return fee was incorrect. For clarification, I bought 16) Mylar washers 8) Zinc-Plated Universal Clevis Pins four 3/8" and four 1/2", and 8) Hitch Pin clips I don't remember the sizes they fit the clevis pins. for a total of 32 items. I appreciate that you offered me the 2 dollars back as a mistake on the return. I'm still struggling that after I pointed the refund discrepancy out that the refund price was less than the purchase total, he told me it was because there is a "return fee". I live about 5 miles (10 miles round trip) away and I get 14mpg so just driving over and back to get the 2 dollars with today's cost of gas will cost me more than that let alone the 12-minute drive one way will turn out to be 30+ minutes of my time before I return home. At this time I am accepting the loss.

Nice store, did not have what I needed in dtock.

Very friendly service (can’t find that at the box stores) and surprisingly competitive pricing. I check here before the big stores for any needs.